1. Cases Eligible for Warranty

We are committed to providing warranty support in the following cases:

• The product has technical defects or manufacturer errors (deformation, cracks, ridges, blurred images, etc.);

• The product is still within the warranty period from the date of purchase;

• The product was purchased from Bikers Store.

If you encounter any of the above cases, please contact us immediately for prompt assistance.

2. Warranty Conditions

To ensure your rights and facilitate the warranty process, the product must meet the following conditions:

• The defect is confirmed to be due to a manufacturing fault;

• The product remains intact, with no scratches, dents, damage, or breakage caused by the user;

• The original packaging and accessories are still complete;

• Valid proof of purchase, such as invoices, receipts, or delivery notes, must be provided.

3. Warranty Procedure

• Customers are requested to record a video upon receiving the product and take clear photos;

• Send the information and images to the official email address or Facebook page of Bikers Store VN for warranty assistance.

4. Warranty Costs

• If the defect is determined to be the company's fault, bikersstorevn.com will cover all warranty and shipping costs.

For any inquiries or assistance requests, please contact us through our official channels for prompt support.

Bikers Store VN is always committed to providing the best shopping experience for our valued customers!